Internet Banking – it’s easier than you think
Submitted by Standard Bank Team on Tue, 2009/12/08 - 12:40You’ve heard about Internet banking – but most people are still nervous about doing their banking on the web.
The fact is, people no longer have the time to queue at the bank, which is why Self service banking is the way forward. It’s easy and convenient – and most importantly, it’s safe.
Why Internet Banking?
• Access to your bank account 24/7, which means you can closely monitor your personal and business accounts.
• You can view statements and balances, make payments, buy prepaid airtime, apply to increase or decrease an overdraft limit, and open investment and savings accounts.
• Choose your own banking times.
Get started with Internet Banking
• First things first. Make sure you have at least one valid AutoBank, MasterCard credit, Business AutoBank or E Plan card. It is important that you also have a PIN number.
• Start the registration process by clicking here: http://bit.ly/8zzgVU.
• Here you will need to type in your bankcard number and ATM pin. Once you have added this information, click on the register button.
• You will receive an email with a One Time Password (OTP). You will need to type in this number to complete the registration.
• Fill in the registration form. Once this form is complete, press continue and then confirm.
• You will be asked to create a CSP and password and registration will be complete.
• Go to www.standardbank.co.za, click on the Internet Banking link and begin!
Tips on Security and Internet Banking
• Never use Internet cafes and other public access points to do your Internet Banking.
• The One Time Password (OTP) is essential as it is a secure, unique and time sensitive password. You will receive this password via email or SMS and it is only valid for one session.
• It is important that you make use of and download Firewall and anti-virus software.
• Keep your pin and login information safe. Never offer this information to anyone.
• You can register for SMS notifications. This service will alert you by SMS when you logon and when there is any activity on your account.
• Never save your PIN in your browser. This means never click “Remember me.”
• Never follow links from emails and websites. Always access Internet Banking from www.standardbank.co.za
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Internet Banking is not available 24/7
"Access to your bank account 24/7?"
Stop telling blatant lies. Your Internet Banking service is down every morning for maintenance.
Internet Banking and maintenance
Most online systems use the expression 24/7 but in truth almost all do have to undergo maintenance at some time. Taken literally, you are right, it isn’t totally accurate.We are only down for half an hour every day, except Sundays. We strive to minimize this time, but I'm sure you understand the importance of such maintenance.
The maintenance takes place during the following times. During these times our Internet banking service is not available. We apologise for any inconvenience caused.
Mondays to Saturdays : From 01:29 am to 02:00 am
Sundays : From 00:10 am to 06:00 am
If you need to do your banking during these times, our cellphone banking platform is fully operational.”
Logging onto Internet Banking
I have not been able to log on to my internet banking account since Sunday morning - can you tell me what's going on please - this is urgent!!
Hi Clive,
Hi there,
Are you still having a problem logging into your Internet Banking account? Everything is in order on our side.
Let us know how we can help.
Kind regards,
The Standard Bank Team
SERVICE
You have marvelous service, I appreciate your care for your customers and the wonder service you render.
Hi Gardner
Thank you very much for your lovely comment. We're so glad you're happy with our service.
Can't log onto my banking account
Everytime I try to log onto my account it takes ages and most times I don't get through.
I find it frustrating and a waste of time.
Standard Bank Website Down :(
Since Sunday morning (4 July, +/- 10 o'clock) I have not been able to login to my Standard Bank internet banking. Some major funnies on the website when you click to logon to internet banking asking for a username and password as oppose to your account no, pin, password.
Tried accessing Standard Bank's website this morning (5 July, 10:30) with no luck..
What is going on here guys? I HAVE BANKING TO DO !!!!
Standard Bank Website running properly again
Hi there,
We've had a problem with our site due to excessive traffic to the site. We have since fixed the problem and we're monitoring to ensure that the site is running properly.
Thanks for your comment.
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