Install mini cameras at ATM machines
Submitted by c01240908 on Mon, 2009/12/21 - 20:07
Category:
Customer Service I work for Standard Bank SA and I think installing mini cameras at ATM machines is a good idea.
Reasons:
Some customers complain that their funds were withdrawn from an ATM machines and they have no idea who the person/fraudster was.
Benefits
By installing mini video cameras it will decrease the fraud activity from our ATM machines.
Fraudsters identification will become easier to track and trace.
We will receive fewer complaints and more compliments.
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Image recognition software
This may also have its uses for use of image recognition software, such as the recognition of gun-like objects, movement of the camera itself, or that the user is wearing a ski-mask in an attempt to avoid a mugshot by the cameras. Such software could create 'flags' for a human camera operator to investigate in real time.