Welcome to Standard Bank’s Ideas section of the blog
What do you want from your bank? We want to know! Got a great idea? Tell us about it!
This Ideas section of the blog is a space where you can submit your ideas, join in discussions and vote for your favourite ideas.
This space has been built to gain insights and ideas from our customers, if you have a complaint or query we will be happy to assist you on our customer care-line.
Let’s connect ideas and move forward!
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| Idea Have you got a great IDEA on how we can improve your banking experience? Click here to share your idea. |
Like Click LIKE if you think this is a great idea. |
Comment Click COMMENT if you want to add to this idea, share your opinion or just join in the conversation. |
Category:
Products There are a lot of individuals who have invented or had a good idea that can generate profit and benefit our economy. With support and advice we can achieve our goals. I am one of them that have lost very good ideas by speaking to the wrong people and now to scared for it to repeat.
Category:
Self–service banking The current way to change the limit on your EFT is a drag. Don't see the security purpose behind it if you can fill any contact number in and the staff at Standard Bank don't ask you a question like date of birth to confirm that it is you!!!!!
I suggest that you should be able to change your limit online and a message should be sent to your phone to confirm it, by typing in a code. This should take effect IMMEDIATELY !!
Category:
Self–service banking Hi
I recently requested bank statements for the last 3 months to be sent via email to me. I was told this would cost R14.50 per page :(
In internet banking there is an option to download bank statements in various formats such as qif, csv etc. Could you not have an option to also download in HTML format ?
Category:
Out the Box Why is there no Loans or Financial Plan for Lobola's.
I think this would prove to be very effective to the younger middle class of South Africa who needs service.
Category:
Out the Box I think it's time Standard Bank customers have access to the financing of private vehicles. Put certain criteria in place and make it available to clients.
I am liable for the money loaned whether I buy a dud vehicle from a legit dealer or a stolen or dud vehicle from a private individual.
Please
Category:
Self–service banking Please make it possible for us to purchase Telkom airtime form the Internet and Cellphone banking services.
Category:
Customer Service How many ideas in this forum have been implemented? Here is an idea - why not implement some of the feasible ideas?
Category:
Out the Box How about giving cash-strapped end-of-month struggling students (or other clients) a TINY bit of credit. I mean a little goodwill can go a long way so here's what I propose. Read more »
Category:
Self–service banking I have approached Standard Bank about receiving my 5 years historical statements in electronic format.
They can't do that, NO, I must pay +-R15 per paper statement which is posted to my branch which works out at about R10,000.
I can't believe that you cannot press a few computer buttons and email me the data so I can save time and import into my accounting system, we are going backwards and not forwards.
Category:
Branch Experience Having coffee machines in the branches would be a great refreshment while waiting. Most customers wouldn't mind paying for the coffee.
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